Terms And Conditions

Last updated: December 5, 2025

Welcome to whosegenisthis.com (the “Site”), operated by Vibing Games LLC (“Whose Gen Is This?!,” “we,” “us,” or “our”), a company based in The Colony, Texas.

Please read these Terms of Service carefully before accessing or using our website. By visiting our Site, using our Services, and/or purchasing something from us, you engage in our Services and agree to be bound by these Terms of Service (“Terms”). If you do not agree to all the terms and conditions of this agreement, then you may not access the Site or use any part of the Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

These Terms apply to all users of the Site and Services, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

These Terms govern your access to and use of the Site, as well as any purchases made through it.

1. Use of the Site

You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase.

You agree not to:

  • Use the Site for unlawful or prohibited purposes

  • Attempt unauthorized access to our systems or accounts

  • Interfere with the operation or security of the Site

  • Copy, distribute, or misuse our content

  • Provide false, inaccurate, or misleading information

We reserve the right to refuse service to anyone for any reason at any time.

2. Purchases & Order Processing

By placing an order, you agree that:

  • All information provided at checkout is accurate and complete

  • You are authorized to use the payment method provided

  • All orders are subject to acceptance and availability

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities

  • Update, modify, or discontinue products

  • Correct errors or inaccuracies, including pricing

If we cancel an order after payment has been processed, you will receive a refund.

3. Pricing & Payment

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Prices may change without notice. Taxes and shipping fees are calculated at checkout.

Payments are processed securely through Shopify Payments or other approved third-party payment processors.
We do not store full credit card numbers.

4. Shipping

Order Processing Time

Orders are processed within 1–2 business days (Monday–Friday).
Orders are not processed or shipped on weekends or U.S. holidays.
Processing times are estimates and not guaranteed.

Shipping Carriers

Orders may ship via USPS, UPS, FedEx, DHL, or other major carriers depending on the best available rate.
We cannot guarantee use of a specific carrier.

Delivery Estimates

Delivery timelines shown at checkout are carrier-provided estimates.
We are not responsible for:

  • Carrier delays or disruptions

  • Incorrect scans or routing issues

  • Weather or natural events

  • Peak season delays

  • Customs processing times (if applicable)

Once an order is handed to the carrier, transit time is outside our control.

Tracking Information

Tracking numbers are provided once your order ships.
Tracking updates may take up to 24 hours to activate.

Incorrect Addresses

Customers are responsible for providing the correct shipping address at checkout.
We are not responsible for:

  • Orders shipped to incorrectly entered addresses

  • Delivery issues caused by address errors

Address changes are not guaranteed and may delay shipment.

Lost, Delayed, or Stolen Packages

Once a package is marked “Delivered” by the carrier, it is considered delivered.

We are not responsible for:

  • Lost or delayed packages

  • Packages marked delivered but not received

  • Stolen packages

  • Carrier mis-scans or errors

Customers must contact the shipping carrier directly to file a claim.
We may assist with documentation but cannot issue refunds or replacements unless approved by the carrier.

International Shipping (If Offered)

If international shipping becomes available:

  • Customers are responsible for all customs duties, taxes, and import fees

  • Delivery times vary significantly by destination

  • Customs delays are outside our control

  • Some shipments may only move through carrier facilities 1–2 times per week

5. Returns, Refunds & Exchanges

All Sales Are Final

Due to the nature of our product and to maintain quality standards, all sales are final.
We do not offer returns or exchanges for:

  • Change of mind

  • Incorrect purchases

  • Buyer error

Damaged or Defective Items

If your item arrives damaged or defective, contact us at info@whosegenisthis.com within 7 days of delivery and include:

  • Your order number

  • A description of the issue

  • Photos of the product and packaging

We will review your request and may issue a replacement or refund at our discretion.
Items may require inspection before approval.

Unauthorized Returns

Items returned without prior authorization will not be accepted or refunded.

Lost or Damaged Packages

Lost, delayed, or damaged packages must be resolved directly with the carrier.
Refunds or replacements can only be issued after carrier approval.

6. Intellectual Property

All content on the Site — including product designs, gameplay content, images, graphics, trademarks, branding, packaging, and text — is the exclusive property of Vibing Games LLC.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Publish

  • Display

  • Create derivative works

  • Use our trademarks or brand elements

…without our prior written consent.

7. User Accounts (If Applicable)

If you create an account on the Site:

  • You must maintain the confidentiality of your login credentials

  • You are responsible for all activity associated with your account

  • You must notify us of any unauthorized use

We may terminate or suspend accounts that violate these Terms.

8. Third-Party Services

The Site includes features provided by third-party platforms (Shopify, payment gateways, analytics services, shipping carriers, etc.).

We are not responsible for:

  • Third-party content or actions

  • Service outages or errors

  • Damages arising from third-party systems

Your use of such services is governed by their terms and privacy policies.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, punitive, special, or consequential damages

  • Our total liability for any claim related to your purchase or use of the Site will not exceed the purchase price of the product

We are not liable for:

  • Carrier delays, errors, or package loss

  • Misuse of the product

  • Website downtime or technical failures

  • Acts of God, force majeure, or events beyond our control

10. Indemnification

You agree to indemnify, defend, and hold harmless Vibing Games LLC from any claims, damages, liabilities, or expenses arising from:

  • Your use of the Site or Services

  • Your violation of these Terms

  • Your infringement of any rights

11. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

Any disputes must be resolved exclusively in state or federal courts located in Texas.
You consent to this jurisdiction.

12. Changes to These Terms

We may update or revise these Terms at any time.
The “Last updated” date will reflect the most recent version.
Your continued use of the Site constitutes acceptance of the updated Terms.

13. Contact Us

For questions about these Terms, contact us at:
info@whosegenisthis.com