Shipping policy

Shipping

Order Processing Time

Orders are processed within 1–2 business days (Monday–Friday). Orders are not processed or shipped on weekends or U.S. holidays. Processing times are estimates and not guaranteed.

Shipping Carriers

Orders may ship via USPS, UPS, FedEx, DHL, or other major carriers depending on the best available rate. We cannot guarantee use of a specific carrier.

Delivery Estimates

Delivery timelines shown at checkout are carrier-provided estimates.
We are not responsible for:

Carrier delays or disruptions
Incorrect scans or routing issues
Weather or natural events
Peak season delays
Customs processing times (if applicable)

Once an order is handed to the carrier, transit time is outside our control.

Tracking Information

Tracking numbers are provided once your order ships. Tracking updates may take up to 24 hours to activate.

Incorrect Addresses

Customers are responsible for providing the correct shipping address at checkout.
We are not responsible for:

Orders shipped to incorrectly entered addresses
Delivery issues caused by address errors

Address changes are not guaranteed and may delay shipment.

Lost, Delayed, or Stolen Packages

Once a package is marked “Delivered” by the carrier, it is considered delivered.

We are not responsible for:

Lost or delayed packages
Packages marked delivered but not received
Stolen packages
Carrier mis-scans or errors

Customers must contact the shipping carrier directly to file a claim.
We may assist with documentation but cannot issue refunds or replacements unless approved by the carrier.